Question 1

What type of payments do we accept?

Accepted Answer

We accept the following payment methods :  Paypal ,Visa, Mastercard, and american express

Question 2

Why did my payment fail ?

Accepted Answer

If your payment for an order has failed , please check that it is not due to the following situiations : Card security code failed, Please note that failed card security code can cause failed payment. Insufficient funds : If you meet the insufficient funds error log when you make payment by credit card , Please make sure you have sufficient funds in that accont and that payment for your order does not exceed credit limit.

Question 3

How can i track my order?

Accepted Answer

Once your order has shipped out . You will recieve an order number and a email with the tracking information

Question 4

I can't track my order using the tracking number provided . What  can i do ?

Accepted Answer

If you cannot track your order using the tracking number provided , please send us a email with your Name , Number , and order number . Sometimes shipping companies take 1-2 days to update tracking information on their website.

Question 5

How long will it take to recieve my order?

Accepted Answer

Normally the shipping takes 5-7 buisness days . But i add on at least 3 extra buisness days to factor in shipping company, shipping method, as well as location of the shipping address

Question 6

How long do Wigs last?

Accepted Answer

The wig units can last as long as as 2 years with proper care . We have care instructions under each product .

Question 7

Do you offer payment plans on the Wigs?

Accepted Answer

Yes , we do offer payment plans for our units. Please visit payment plans on the home page for futher direction

Now offering Hair Growth Plans

FREQUENTLY ASKED QUESTIONS

Frequently asked questions